COVID-19 & Tour Of Mahogany
As COVID-19 begins to have a greater impact on our community, we want to share some immediate steps we are taking to keep our customers safe and healthy.
-The cleanliness of our space is always a top priority for us, and now more than ever. We are increasing the frequency of our regular cleanings and sanitation.
- Even tho our items that you are ordering and the warehouses aren’t based where the virus originally started, items that are on hand, as well as pre-ordered and, are cleaned and sanitized
-We still have the same no refund or exchange policy in place. Please click here to review
-Shipping times & processing will remain the same until further notice. We will use USPS,UPS, FED EX,etc. Shipping related questions and answers can be found here
UPDATED: 4/17/2020 DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. PRIORITY MAIL EXPRESS® SERVICE WILL NOT CHANGE. Processing takes up to 5-17 business days, not including the day you ordered, weekends, or holidays in the United States within the mixture of including the manufacturer/warehouse considered holidays. Also with an ADDITIONAL 7-20 Days for shipping! This process can take up to about 2 - 4½ weeks. Pre-orders take 2-5 ½ weeks as well
- We are closely monitoring the situation and following the guidelines from the public health official; I do have the permission to do business and provide to my customers
Rest assured that we are doing everything we can to provide safe and healthy experiences for our customers. If you have any questions regarding this matter, please contact us email@example.com . If you are wanting me to hold items for you a holding fee is required. To utilize that please click here
Thank you for being the best part!